The inability to hear audio during phone calls on a device running Google’s mobile operating system, except when the speakerphone function is activated, represents a common technical issue. Affected users typically find they can make and receive calls, but the earpiece speaker fails to transmit sound effectively, forcing reliance on the loudspeaker for audible communication.
This audio malfunction impacts user experience by diminishing privacy and convenience. Using the loudspeaker in public settings may expose conversations to others, while holding the device away from the ear is often less comfortable for prolonged discussions. Historically, such problems have been attributed to a range of factors, from software glitches and configuration errors to hardware defects affecting the earpiece speaker itself or related circuitry.
