A telematics service facilitates remote vehicle access through a telephone connection. This service allows users to request that their vehicle’s doors be unlocked by contacting a dedicated assistance line. The agent then verifies the user’s identity and transmits a signal to the car, triggering the door unlocking mechanism.
This capability provides a valuable resource in situations where keys are lost, locked inside the vehicle, or when a driver is incapacitated and unable to access the car themselves. The service’s evolution reflects advancements in remote vehicle management technology, initially offering basic remote functions and later incorporating more sophisticated features.
