The process involves modifying the displayed identifier on a Cisco telephone device. This commonly refers to altering the name that appears on the phone’s screen and within the company’s phone system directory. For example, an individual named “Robert Jones” might need the displayed name changed from “Rob Jones” or an outdated title.
Accurate identification on Cisco phones is vital for efficient communication within an organization. Proper labeling ensures calls are routed correctly and staff can easily identify the caller. This contributes to a professional image and minimizes potential confusion or delays. Historically, this task required intervention from IT personnel, but more user-friendly options are now often available.