The means of direct telephonic communication with Milliman regarding retirement savings plans are a critical access point for plan participants. This contact method allows individuals to engage with representatives who can provide support and information related to their 401(k) accounts administered by Milliman. For example, a plan participant might use this means to inquire about account balances, contribution options, or distribution procedures.
Efficient access to client support offers several advantages. It ensures timely resolution of participant inquiries, contributing to higher satisfaction and confidence in the retirement savings plan. Historically, such direct contact methods have played a vital role in fostering trust and transparency between plan administrators and participants, directly affecting participation rates and overall plan health.
