The contact information serves as a crucial access point for individuals enrolled in a specific managed care organization’s Medicaid plan within Kentucky. It connects beneficiaries with resources and support related to their healthcare coverage. This allows individuals to directly communicate with the insurer regarding eligibility, benefits, and provider networks.
Having immediate access to this communication channel streamlines the process of navigating the healthcare system. It ensures that individuals can quickly resolve issues, receive accurate information about covered services, and find qualified medical professionals within their plan. This enhances healthcare access and contributes to improved health outcomes for plan members. The presence of a readily available point of contact demonstrates the insurer’s commitment to member support and transparency.