A technical document detailing the procedures for installing, configuring, operating, and maintaining Avaya phone systems. These documents provide step-by-step guidance, troubleshooting tips, and specific feature explanations for end-users and system administrators. For example, such a document would outline the process of setting up voicemail, forwarding calls, or configuring advanced features like call routing and conferencing.
Such resources are vital for the effective utilization and management of communication infrastructure. They empower users to leverage the full functionality of the system, minimizing downtime and maximizing productivity. Historically, these guides have evolved from simple paper booklets to comprehensive digital resources accessible online, reflecting the increasing complexity and capabilities of modern communication systems.