The provided phrase refers to a specific resource designed to assist individuals struggling with substance use disorders. It typically connects them with immediate help and support, often avoiding involvement with law enforcement as the primary intervention. This is achieved by facilitating direct contact with addiction specialists or mental health professionals who can assess their needs and guide them towards appropriate treatment options.
The importance of such a resource lies in its potential to divert individuals from the criminal justice system and towards pathways of recovery. This approach benefits not only the individuals seeking help but also the community by reducing the burden on law enforcement and promoting public health. Historically, responses to substance use have often been punitive; however, this service reflects a shift towards a more compassionate and effective public health model.