A crucial piece of contact information allows for direct communication with a business that handles warehousing, order processing, and shipping. For example, a customer needing to inquire about an order status or a vendor seeking to schedule a delivery will require this point of contact to reach the appropriate personnel.
Ready accessibility fosters efficient operational management and customer service. Historically, physical addresses were the primary contact method. The advent of widespread telecommunications and the subsequent growth of e-commerce have rendered this direct line indispensable for resolving queries, managing logistics, and ensuring smooth business operations within the supply chain.