The designated telephone number allows individuals within the Little Rock jurisdiction to report incidents that do not require immediate police response. Examples include minor traffic accidents where no injuries are sustained, property crimes that are not actively in progress, or to file a noise complaint. This service is separate from the 9-1-1 system, which is reserved for life-threatening situations, crimes in progress, or any event requiring immediate police, fire, or medical assistance.
Utilizing the appropriate contact point helps to ensure emergency lines remain open for critical incidents. This contributes to a more efficient allocation of police resources, allowing officers to prioritize urgent calls and respond promptly to situations where lives or property are at immediate risk. Historically, the implementation of such systems has been shown to reduce strain on emergency dispatch centers and improve overall response times for genuine emergencies.