A point of contact facilitated through telecommunications that offers access to a United States Postal Service (USPS) automated system. This system allows federal employees to manage their employment-related information. As an illustration, personnel can use this communication pathway to update their address, modify tax withholdings, or review their earnings and leave statements.
Such a system provides convenience and efficiency for personnel management. It reduces the administrative burden on human resources departments and empowers employees to handle their data directly. Historically, this type of access represented a shift toward greater employee self-service and technological integration within governmental operations, moving away from purely paper-based processes.
