The means by which individuals can directly contact Duquesne Light regarding their Customer Assistance Program (CAP) involves the use of a specific telephone contact point. This point of contact provides access to information and support related to the program, which aims to provide financial assistance to eligible customers struggling to manage their electricity bills. The numeric sequence serves as a direct channel for initiating communication with program representatives.
Facilitating direct communication with the utility provider regarding this assistance initiative holds several benefits. It allows for efficient verification of eligibility criteria, provides a platform for addressing individual account-specific inquiries, and offers the opportunity to receive personalized guidance on managing energy consumption and associated costs. The existence of a dedicated access point streamlines the application process and enhances customer support. Furthermore, such accessibility promotes program transparency and accountability.
