Contact information, specifically a telephone number, enables individuals to arrange transportation services offered through a particular mobile application-based dispatch system. This facilitates direct communication between potential passengers and the service provider, allowing for immediate booking requests and inquiries.
Access to this communication method is vital for users without consistent internet access or those preferring direct verbal confirmation of their booking. Furthermore, its historical prevalence as a primary means of contacting transportation services establishes a degree of familiarity and trust for many individuals. The availability of such a direct line can also prove essential during emergencies or situations where app functionality is limited.