This specific sequence of digits serves as a direct communication line to the air carrier’s freight division. It enables customers to inquire about services, track shipments, and resolve any transportation-related issues. For instance, a business needing to ship temperature-sensitive pharmaceuticals would utilize this contact point to ensure proper handling protocols.
The existence of such a resource is vital for efficient logistics and supply chain management. It facilitates immediate access to support, enabling timely problem-solving and minimizing potential disruptions. Historically, this type of service evolved from reliance on centralized switchboards to direct-dial systems, enhancing customer interaction and operational responsiveness.