A specific point of contact allows individuals to connect with representatives familiar with the historical products and services offered under the Bayer name. This facilitates inquiries related to past product lines, brand history, or legacy support issues that may not be readily addressed through standard customer service channels.
The existence of a designated communication channel underscores the company’s commitment to honoring its past and assisting those who require information about its heritage. This can be particularly useful for researchers, collectors, or individuals who need documentation or assistance related to products or entities that were part of the Bayer organization historically. Preserving access to this information demonstrates a dedication to transparency and accountability.
