Establishing a familiar form of address combined with personal contact information allows for direct and informal communication. For instance, sharing a preferred nickname along with a mobile contact enables a quicker and more relaxed interaction than relying solely on formal titles and office lines. This approach seeks to cultivate rapport.
The value of this rests in facilitating efficient and personalized interactions. It reduces bureaucratic barriers in communication, fostering stronger relationships and accelerating decision-making processes. Historically, this approach was limited by technology, but current tools have made it more practical. Its application spans numerous sectors, like support sector, sales sector.
