This specific sequence of alphanumeric characters serves as the primary point of contact for customers seeking assistance from the regional utility provider. It allows individuals to report outages, inquire about billing, establish new service, or address other concerns related to their electrical service. For example, a resident experiencing a power interruption would utilize this contact method to inform the company of the situation.
The availability of this resource ensures prompt communication and responsiveness to customer needs, especially during emergencies or widespread disruptions. Historically, such direct lines of communication have been vital for maintaining essential infrastructure and facilitating efficient restoration efforts following severe weather events. This facilitates community resilience and minimizes the impact of service interruptions.