The means to directly contact the Alpena Power Company via telephone is essential for customers requiring immediate assistance. This contact point facilitates prompt communication regarding outages, billing inquiries, service requests, and other urgent matters related to electricity provision in the Alpena, Michigan region. For example, a customer experiencing a power outage at their residence would utilize this contact method to report the issue and receive updates on restoration efforts.
Access to a readily available telephone contact offers numerous advantages. It provides a direct line for critical support during emergencies, enhancing customer satisfaction and promoting effective communication. Historically, telephone communication has been a cornerstone of utility customer service, ensuring responsiveness and accountability in delivering essential services. This method remains significant even with the rise of digital communication channels, particularly for time-sensitive issues.
