This data point serves as a direct line of communication to individuals or teams responsible for managing and overseeing employee benefit programs. This typically includes health insurance, retirement plans, and other related offerings. For instance, if an employee has questions regarding their health insurance coverage, or needs assistance with a 401(k) account, this point of contact provides the necessary support and guidance.
The availability of this contact facilitates efficient resolution of inquiries and issues related to benefit plans. It streamlines communication, reduces administrative burdens on both employees and the employer, and ensures compliance with regulatory requirements. Historically, accessing this information may have been less straightforward, requiring multiple steps to locate the appropriate contact person. Modern practices emphasize readily available and easily accessible means of communication.