The contact information for a specific lodging establishment within the Quality Inn and Suites brand is a crucial piece of data. It enables direct communication between potential guests and the hotel itself. This information typically consists of a ten-digit number in North America, allowing individuals to inquire about reservations, availability, services, and any other pertinent details regarding their stay. For example, someone planning a trip might seek this information to confirm pet policies or accessible room options before finalizing travel arrangements.
Access to the correct contact point provides several benefits. It facilitates immediate answers to pressing questions, allowing for efficient trip planning. It ensures individuals can confirm specifics that might not be readily available through online booking platforms. Historically, telephone communication served as the primary means of direct contact, and while digital communication has increased, the ability to directly connect with hotel staff remains invaluable for many travelers.
The following sections will delve into methods for efficiently locating this essential contact detail, factors that might influence its accuracy, and alternative communication channels that can supplement traditional phone inquiries. This ensures readers are equipped with a comprehensive understanding of how to best reach a Quality Inn and Suites location.
1. Direct communication channel
The connection between a direct communication channel and a hotel contact number, specifically for Quality Inn and Suites, is fundamental. The phone number serves as the tangible mechanism establishing this channel. Without a readily available and accurate phone number, a potential guest is deprived of the ability to directly interact with the hotel staff. This inability can have cascade effects, hindering reservation confirmation, clarification of specific service offerings (e.g., pet policies, pool hours), and the efficient resolution of pre-arrival inquiries. For instance, an individual with mobility challenges might require specific information about accessible room features; relying solely on website descriptions may prove insufficient, making direct phone contact essential for ensuring suitability.
The significance of this direct line extends beyond initial booking. During a guest’s stay, the phone number offers a critical means of addressing immediate needs or concerns. A malfunctioning air conditioner, a billing discrepancy, or a request for additional amenities are all situations where quick and direct communication is paramount. Furthermore, for travelers experiencing unexpected delays or itinerary changes, the phone number provides a means to notify the hotel and potentially mitigate any associated penalties or logistical challenges. Consider a situation where a flight is delayed, and a guest needs to inform the hotel of a late arrival to prevent room cancellation; the phone number enables this crucial interaction.
In summary, the contact number for a Quality Inn and Suites is not merely a string of digits; it represents a vital conduit for two-way communication. Its absence or inaccuracy impairs the guest experience and can lead to frustration, inconvenience, and potentially lost business for the hotel. While online platforms offer valuable information, the direct communication channel afforded by a readily accessible phone number remains an indispensable component of quality customer service within the hospitality industry. The reliability of this channel is challenged by outdated listings and inconsistent updating of contact information across various platforms, highlighting the need for travelers to verify the accuracy of listed numbers.
2. Reservation confirmation
Reservation confirmation serves as a crucial juncture in the customer’s interaction with Quality Inn and Suites. While online booking platforms offer convenience, direct communication via the hotel’s contact number ensures accuracy and provides an opportunity to address specific concerns before arrival. This process is critical for guaranteeing a seamless check-in experience and preventing potential misunderstandings regarding the reservation details.
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Verification of Booking Details
Confirmation via the Quality Inn and Suites contact number allows for a direct verification of all pertinent booking information. This includes confirming dates, room type, number of guests, and any special requests made during the reservation process. For example, a guest requiring a ground-floor room due to mobility issues can ensure this request is properly noted. Discrepancies identified during this verification process can be rectified immediately, avoiding potential issues upon arrival.
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Clarification of Hotel Policies
Direct communication permits the clarification of specific hotel policies that may not be explicitly detailed online. This includes inquiries about pet policies, early check-in or late check-out options, breakfast hours, and parking fees. For instance, understanding the precise pet fee structure and weight restrictions before arrival can prevent unexpected charges. Contacting the hotel directly offers the opportunity to gain clarity and avoid assumptions based solely on generalized information.
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Confirmation of Amenities and Services
The contact number allows guests to confirm the availability of specific amenities and services during their stay. This is particularly relevant for amenities that may be subject to seasonal availability or renovation schedules. Examples include confirming the operational status of the swimming pool, fitness center, or business center. A business traveler relying on the business center for printing and faxing services needs to verify its availability to avoid disruptions to their work schedule.
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Addressing Special Requests and Needs
Direct phone communication provides an opportunity to address unique needs or special requests that may not be adequately accommodated through online booking platforms. This encompasses requests for connecting rooms, cribs for infants, or dietary accommodations. A family traveling with young children might request connecting rooms to maintain close proximity and supervision. Such requests are best communicated directly to the hotel to ensure they can be accommodated, contributing to a more comfortable and stress-free stay.
The direct connection established through the Quality Inn and Suites contact number is essential for ensuring accurate reservation confirmation, clarifying hotel policies, confirming amenities, and addressing special requests. This process enhances the guest experience by fostering transparency, mitigating potential misunderstandings, and ultimately contributing to a more seamless and enjoyable stay.
3. Specific inquiries
The capability to address specific inquiries is intrinsically linked to the utility of a Quality Inn and Suites contact number. The provision of a direct line to the hotel staff facilitates the resolution of queries that exceed the scope of general information available online. This ranges from confirming the accessibility features of a particular room to ascertaining the availability of specific amenities or clarifying hotel policies regarding pets or parking. The effect of a readily accessible contact number is a more informed and prepared guest, potentially leading to increased satisfaction and reduced friction during the check-in and stay.
Specific inquiries serve as a vital component of pre-arrival planning. For instance, an individual traveling with specialized medical equipment may need to confirm the availability of outlets or storage space within the room. A family requiring adjoining rooms must verify that such accommodations are available and guaranteed. Without the ability to pose these specific questions directly to the hotel, guests are left to rely on assumptions, which can result in disappointment and inconvenience. Furthermore, business travelers might need to confirm the availability of specific business services, such as printing or conference room access, which can significantly impact their productivity during the trip.
In summation, the accessibility of a Quality Inn and Suites contact number empowers individuals to resolve specific inquiries, thereby fostering a more informed and tailored guest experience. This direct communication channel contributes to pre-arrival confidence, reduces the potential for misunderstandings, and ultimately enhances the overall quality of the stay. The challenge lies in ensuring that the provided contact information is consistently accurate and responsive, allowing guests to effectively utilize this valuable resource. By prioritizing clear and accessible communication, Quality Inn and Suites can solidify its commitment to customer service and satisfaction.
4. Accessibility verification
Accessibility verification, a critical component of responsible hospitality, is inextricably linked to a Quality Inn and Suites contact number. The phone number serves as the primary conduit through which potential guests with disabilities can directly ascertain the suitability of a specific location. Websites and online booking platforms often provide generalized information about accessible features, but nuanced details, critical to individual needs, necessitate direct communication. This includes confirming the availability of roll-in showers, the dimensions of doorways, the presence of visual fire alarms, and the specific layout of accessible rooms. Without a reliable contact number, individuals are left to rely on incomplete information, potentially leading to significant inconvenience or even the inability to stay at the chosen location. For example, a person using a wheelchair requires precise measurements of bathroom space to maneuver; a generalized statement of “accessible bathroom” is insufficient.
The ability to directly verify accessibility features also extends to confirming the availability of auxiliary aids and services. This encompasses requests for assistive listening devices, braille signage, or TTY/TDD equipment for individuals with hearing impairments. It also allows guests to inquire about the accessibility of common areas, such as the swimming pool, fitness center, and breakfast area. Compliance with the Americans with Disabilities Act (ADA) mandates that reasonable accommodations be made, but ensuring these accommodations meet individual needs requires direct and specific communication. The contact number, therefore, is the means of translating legal requirements into practical realities for guests with disabilities. A person with a service animal, for example, needs to confirm the hotel’s policy regarding service animals, including designated relief areas.
In conclusion, the connection between a Quality Inn and Suites contact number and accessibility verification is essential for promoting inclusivity and ensuring that individuals with disabilities can make informed travel decisions. While online resources provide a starting point, direct communication enables precise verification of crucial details and personalized accommodations. The challenge lies in ensuring that hotel staff are properly trained to address accessibility inquiries and that accurate information is consistently provided. By prioritizing this aspect of communication, Quality Inn and Suites can demonstrate a commitment to providing equitable and welcoming experiences for all guests.
5. Local area information
The nexus between local area information and a Quality Inn and Suites contact number is paramount to a positive guest experience. The phone number serves as a conduit through which potential and current guests acquire details critical to their travel plans and local exploration. This information includes directions to the hotel from various points of origin, details regarding nearby restaurants and attractions, operating hours of local businesses, and transportation options. Without this readily available resource, guests may experience difficulty navigating the unfamiliar environment, potentially leading to frustration and dissatisfaction. For instance, a guest arriving late in the evening might require information about nearby 24-hour dining options, or a family seeking entertainment might inquire about local family-friendly activities. The contact number facilitates the efficient dissemination of this crucial information.
Access to local area information via the hotel contact number also enables guests to make informed decisions about their itinerary. Staff members familiar with the area can offer recommendations based on individual preferences and interests. They can also provide valuable insights into potential traffic congestion, construction delays, or local events that might impact travel plans. Furthermore, the hotel staff can often provide information about local customs or etiquette, ensuring guests are respectful of the community. Consider a scenario where a guest is interested in visiting a local historical site; the hotel staff can provide directions, information about admission fees, and details about guided tours. This proactive approach to providing local area information enhances the guest’s overall experience and promotes positive engagement with the community.
In summary, the Quality Inn and Suites contact number is an essential tool for accessing valuable local area information. This information empowers guests to navigate the surrounding environment with confidence, make informed decisions about their itinerary, and engage with the local community in a positive manner. The challenge lies in ensuring that hotel staff are adequately trained to provide accurate and up-to-date information, and that the contact number is readily available and consistently answered. By prioritizing this aspect of guest service, Quality Inn and Suites can solidify its reputation as a welcoming and informative resource for travelers.
6. Customer service access
The availability of customer service through the Quality Inn and Suites contact number represents a fundamental aspect of the guest experience. It provides a direct channel for addressing concerns, resolving issues, and seeking assistance, contributing significantly to overall customer satisfaction and loyalty. The provision of reliable customer service access directly impacts the perception of the brand and influences future booking decisions.
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Immediate Issue Resolution
The contact number facilitates immediate resolution of issues that may arise during a guest’s stay. Whether it is a malfunctioning appliance, a billing discrepancy, or a request for additional amenities, direct communication with hotel staff allows for swift action. Delayed responses or the absence of a readily available contact number can exacerbate frustrations and negatively impact the guest experience. For instance, a guest experiencing a plumbing issue in their room requires immediate assistance to prevent further inconvenience; a prompt response via the phone line enables efficient problem-solving.
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Personalized Assistance and Support
Customer service access via phone provides an opportunity for personalized assistance tailored to individual needs. Staff members can offer guidance on local attractions, recommend dining options based on dietary restrictions, or provide directions to specific locations. This personalized touch enhances the guest’s sense of value and creates a more positive and memorable experience. A guest seeking recommendations for vegetarian restaurants in the area benefits from the localized knowledge and personalized suggestions provided by the hotel staff.
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Handling Complaints and Feedback
The contact number serves as a crucial channel for handling complaints and receiving feedback from guests. Direct communication allows hotel staff to acknowledge concerns, express empathy, and offer solutions to address dissatisfaction. Constructive feedback can be used to identify areas for improvement and enhance the overall quality of service. A guest experiencing noise disturbances during their stay can voice their complaint directly and receive reassurance that appropriate measures will be taken to mitigate the issue.
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Emergency Assistance and Safety
In emergency situations, the Quality Inn and Suites contact number provides a vital link to immediate assistance and support. Whether it is a medical emergency, a security concern, or a natural disaster, guests can rely on the phone line to connect with hotel staff who are trained to respond effectively. Rapid communication and coordination are essential in ensuring the safety and well-being of guests during critical incidents. A guest experiencing a medical emergency in their room can quickly contact hotel staff for assistance in contacting emergency services.
These facets illustrate the critical role that customer service access, facilitated through the Quality Inn and Suites contact number, plays in ensuring a positive and supportive guest experience. By prioritizing accessibility and responsiveness, the hotel can enhance customer satisfaction, foster loyalty, and maintain a positive brand reputation. The efficacy of this access is challenged by staffing levels and the effectiveness of training programs that empower employees to resolve issues efficiently and empathetically.
7. Direct booking advantage
The ability to secure reservations directly through a Quality Inn and Suites property offers distinct advantages, and the readily available phone number for each location serves as a critical tool in accessing those benefits. Bypassing third-party booking platforms can yield improved pricing, more flexible reservation policies, and enhanced personalization of the guest experience. The telephone connection facilitates these direct interactions.
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Price Negotiation and Best Rate Guarantee
Direct booking often unlocks the potential for price negotiation or access to best rate guarantees. By contacting a Quality Inn and Suites directly, guests may inquire about unadvertised discounts, package deals, or special promotions. Hotel staff have the authority to adjust rates or offer incentives not available through online travel agencies. For example, a long-term stay or a booking made closer to the arrival date may qualify for a reduced rate negotiated over the phone. The property’s telephone line is the conduit to these potential savings.
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Customized Reservation Modifications and Cancellations
Direct communication provides greater flexibility in modifying or canceling reservations. Hotel staff possess the authority to handle reservation changes more efficiently than third-party intermediaries. Circumstances such as unforeseen travel delays or alterations in travel plans can be addressed directly with the property, potentially avoiding cancellation fees or securing alternative accommodations. A direct phone call allows for real-time problem-solving and personalized solutions that may not be possible through an online platform.
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Direct Access to Special Requests and Preferences
Booking directly through a Quality Inn and Suites property ensures that special requests and preferences are communicated and accommodated effectively. Guests can directly convey specific needs, such as room location preferences (e.g., near the elevator, on a higher floor), bed type requests, or accessibility requirements. Hotel staff can directly note these preferences and strive to fulfill them, enhancing the overall guest experience. The phone number offers a direct line to communicate these needs and ensure they are properly addressed.
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Loyalty Program Benefits and Rewards
Direct booking often allows for seamless integration with loyalty programs and the accrual of rewards points. Guests who book directly are more likely to receive full credit for their stay and enjoy associated benefits, such as complimentary upgrades or late check-out. Third-party bookings may not always qualify for loyalty program points or perks. Contacting the property directly through the provided phone number confirms eligibility and ensures proper crediting of loyalty rewards.
In conclusion, the “direct booking advantage” is realized through the accessibility afforded by the Quality Inn and Suites phone number. Direct communication unlocks cost savings, reservation flexibility, personalized service, and loyalty program benefits, all contributing to a more satisfying and tailored guest experience compared to relying solely on third-party platforms. The telephone line facilitates the establishment of a direct relationship between the guest and the property, enhancing the overall value proposition of the stay.
Frequently Asked Questions Regarding Quality Inn and Suites Contact Numbers
The following questions and answers address common inquiries and concerns related to obtaining and utilizing the contact numbers for Quality Inn and Suites locations. This information is intended to provide clarity and facilitate efficient communication with individual hotel properties.
Question 1: What is the standard format for a Quality Inn and Suites contact number?
The standard format for a Quality Inn and Suites contact number in North America is a ten-digit number adhering to the (XXX) XXX-XXXX structure. This includes a three-digit area code, a three-digit central office code, and a four-digit station code. International locations may adhere to different formats depending on the country’s telecommunications standards.
Question 2: Where can the contact number for a specific Quality Inn and Suites location be reliably found?
The most reliable sources for obtaining a Quality Inn and Suites contact number are the official Choice Hotels International website (choicehotels.com), the specific hotel’s website (if available), and confirmed reservation confirmations. Third-party travel websites may provide contact numbers, but their accuracy should be verified with official sources.
Question 3: Why might a contact number listed for a Quality Inn and Suites be inaccurate or disconnected?
Inaccurate or disconnected contact numbers can result from several factors, including recent changes in ownership, updates to the hotel’s telecommunications system, or errors in online listings. Additionally, temporary service disruptions or incorrect data aggregation by third-party websites can contribute to inaccuracies. It is recommended to cross-reference contact information from multiple sources to mitigate this risk.
Question 4: Are there alternative methods of contacting a Quality Inn and Suites property if the phone line is busy or unanswered?
Alternative communication methods may include utilizing the hotel’s website for email contact (if provided), employing the Choice Hotels International customer service line for general inquiries, or using online chat features (if available). However, for time-sensitive matters or specific property-related questions, persistence in attempting to reach the hotel by phone is generally advised.
Question 5: Can the Quality Inn and Suites contact number be used to make or modify reservations?
While the contact number can be used to make reservations, it is primarily intended for inquiries and specific requests. Modifications to existing reservations are generally handled more efficiently through the online booking platform or by contacting Choice Hotels International customer service. However, for complex or time-sensitive modifications, direct communication with the property may be beneficial.
Question 6: What information should be readily available when contacting a Quality Inn and Suites using its contact number?
When contacting a Quality Inn and Suites property, it is advisable to have pertinent information readily available, including reservation confirmation numbers, dates of stay, guest names, and specific inquiries or requests. This facilitates efficient communication and enables hotel staff to address inquiries promptly and accurately.
The information presented above provides essential guidelines for locating and utilizing Quality Inn and Suites contact numbers effectively. Adhering to these recommendations can enhance communication and ensure a smoother guest experience.
The subsequent section will delve into strategies for resolving potential communication challenges that may arise when attempting to contact a Quality Inn and Suites location.
Quality Inn and Suites Phone Number
This section presents actionable advice for maximizing the utility of a Quality Inn and Suites phone number. The guidelines below aim to enhance communication efficiency and ensure a positive guest experience.
Tip 1: Verify the Number’s Accuracy. Prior to initiating contact, cross-reference the phone number across multiple reliable sources, such as the official Choice Hotels website and the hotel’s direct website (if available). Discrepancies may indicate outdated information.
Tip 2: Note the Time Zone. Be mindful of the hotel’s local time zone when placing calls, particularly when contacting properties in different regions. Avoid calling during late night or early morning hours.
Tip 3: Prepare a Concise Summary. Before calling, organize the key questions or requests into a concise summary. This will enable efficient communication and minimize call duration.
Tip 4: Have Reservation Details Ready. If the inquiry pertains to an existing reservation, have the confirmation number, dates of stay, and guest name readily available to expedite the process.
Tip 5: Speak Clearly and Concisely. Maintain a clear and concise speaking manner. Articulate information precisely and avoid ambiguity to prevent misunderstandings.
Tip 6: Document the Conversation. Record the date, time, and name of the representative spoken with, as well as a brief summary of the discussion and any agreed-upon actions. This documentation may be useful for future reference.
Tip 7: Be Patient and Courteous. Maintain a patient and courteous demeanor, even when addressing concerns or resolving issues. Constructive communication is more likely to yield positive outcomes.
These tips facilitate efficient and effective communication with Quality Inn and Suites locations, leading to improved issue resolution, more accurate information, and an enhanced guest experience. By adhering to these guidelines, individuals can maximize the value of the direct telephone connection.
The following concluding remarks will summarize the key benefits and considerations regarding Quality Inn and Suites phone numbers.
Conclusion
The preceding analysis underscores the critical role of the Quality Inn and Suites phone number as a direct communication channel. Its utility extends beyond simple reservation inquiries to encompass accessibility verification, localized information acquisition, and direct access to customer service. Maintaining accurate and readily available contact information is paramount for fostering positive guest experiences and ensuring seamless interactions with the hotel property.
The reliance on this direct communication method highlights the enduring value of personalized service in the hospitality industry. The continued prioritization of accessible and responsive phone lines demonstrates a commitment to guest satisfaction and reinforces the importance of human interaction in an increasingly digital landscape. Future advancements in communication technology should complement, not replace, this essential point of contact.
