The specific contact information for the medical facility located in Abingdon, Virginia, serves as the primary method for individuals to connect with the institution. This allows patients, their families, and other stakeholders to inquire about services, appointments, patient status, and other relevant details. For instance, a family member might utilize this to check on a patient’s recovery progress, or a potential patient could use it to schedule an initial consultation.
Access to immediate communication with the hospital is essential for timely medical intervention and information dissemination. Historically, telephone communication has been a cornerstone of healthcare access, providing a direct line to critical assistance. This access point is not only important for urgent medical needs but also for administrative and informational inquiries, thus ensuring seamless interaction between the hospital and the community it serves.
Consequently, understanding how to efficiently obtain and utilize this access facilitates timely connection to necessary medical assistance. The information serves as an entry point to various services and departments within the institution. It is crucial for accessing care, scheduling appointments, and obtaining essential information related to patient well-being.
1. Immediate Contact Access
Immediate contact access, facilitated by directly available telephone numbers, is paramount in the provision of timely and effective healthcare. A readily accessible hospital contact number, such as the one for Johnston Memorial Hospital, serves as a critical link between individuals and the medical services they require, especially during urgent or time-sensitive situations.
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Emergency Assistance
Prompt connection to emergency services through the hospital telephone number enables immediate dispatch of medical personnel and resources in critical situations. For example, in cases of acute medical distress, direct communication can expedite the arrival of an ambulance and pre-arrival instructions, potentially improving patient outcomes. The ability to bypass intermediary services streamlines the process of obtaining immediate aid.
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Appointment Scheduling and Information
The ability to directly call and schedule appointments using a published contact number offers convenience and efficiency to patients. This bypasses potentially lengthy online processes or reliance on third-party scheduling services. Patients can directly inquire about physician availability, specific service details, and preparation instructions, enhancing the patient experience and promoting informed decision-making.
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Patient Information and Status Updates
Authorized individuals can use the provided telephone number to obtain updates on a patient’s condition and status. Direct communication with hospital staff enables timely and accurate information exchange, alleviating anxiety for family members and facilitating coordinated care. Adherence to patient privacy regulations is critical in these interactions, ensuring responsible dissemination of sensitive medical data.
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Navigating Hospital Services and Departments
A general contact number can serve as a gateway to various departments and specialized services within the hospital. Trained operators or automated systems can efficiently route callers to the appropriate department, saving time and minimizing frustration. This centralized access point ensures that individuals can quickly connect with the resources they need, whether it be billing inquiries, medical records requests, or specialist consultations.
The availability and efficiency of immediate contact access, through the facilitation of a directly accessible hospital contact number, is integral to ensuring optimal patient care and effective healthcare administration. The reliability of this connection directly impacts a community’s ability to access timely and potentially life-saving medical services.
2. Appointment scheduling
The ability to schedule appointments effectively is inextricably linked to the availability and functionality of the Johnston Memorial Hospital’s publicly provided contact number. This numerical identifier serves as the primary conduit through which individuals initiate the process of accessing medical care. Without a readily accessible and operational phone line, the scheduling of necessary medical consultations, procedures, and follow-up visits would be significantly hampered, leading to delays in treatment and potentially adverse health outcomes. For example, a patient requiring a cardiology consultation would utilize the contact number to ascertain available appointment slots with the relevant specialist, a process expedited through direct communication. This direct interaction eliminates reliance on potentially slower methods like online portals or postal correspondence.
The efficiency of appointment scheduling directly impacts patient satisfaction and the overall operational effectiveness of the hospital. A clear and well-managed phone system allows for streamlined communication, reducing wait times and minimizing administrative burdens. Consider the scenario of a patient referred to a specialist within the hospital. The contact number becomes crucial for coordinating appointments between the patient, the referring physician, and the specialist, ensuring all parties are informed and the process is seamless. Effective appointment scheduling, facilitated by a functional contact number, contributes to optimized resource allocation within the hospital and better patient flow.
In summary, the availability and consistent operation of the Johnston Memorial Hospital contact number is fundamental to successful appointment scheduling. Challenges such as call volume saturation or outdated contact information can significantly impede access to necessary healthcare. Understanding the direct cause-and-effect relationship between the phone line and the scheduling process underscores the importance of maintaining and optimizing this essential communication channel, ensuring accessible and timely medical care for the community it serves.
3. Patient information inquiries
The ability to initiate patient information inquiries hinges directly upon the accessibility and functionality of the contact number for Johnston Memorial Hospital. This numerical identifier serves as the primary gateway through which authorized individuals can seek details related to a patient’s status, treatment plan, or other pertinent medical data. The efficacy of this process is predicated on the number’s availability, the promptness of the response, and the adherence to stringent patient privacy regulations. For instance, a family member seeking an update on a patient’s post-operative condition would initiate contact through the provided number, expecting timely and accurate information from hospital personnel. This reliance underscores the critical role of the telephone number as a vital component in the dissemination of authorized patient information.
The implications of a malfunctioning or inaccessible contact number extend beyond mere inconvenience. In emergency situations, the timely relay of information regarding a patient’s medical history or current condition can be crucial for informed decision-making by healthcare providers. Consider a scenario where a patient is admitted unconscious. Access to their medical records, facilitated by inquiries initiated through the contact number, can reveal allergies, pre-existing conditions, or medications that could significantly impact treatment protocols. Furthermore, the ability to address patient inquiries promptly fosters trust and transparency between the hospital and the community it serves, ultimately contributing to enhanced patient satisfaction and improved healthcare outcomes. Accurate and timely dissemination of patient information not only aids in effective treatment but also reduces anxiety for concerned relatives and caregivers.
In summary, the contact number for Johnston Memorial Hospital is intrinsically linked to the process of patient information inquiries. Its operational integrity and efficient management are paramount to ensuring the timely and secure flow of critical medical data. Challenges such as call overload or outdated information can significantly impede access to this essential service. Recognizing the vital role of this contact number in facilitating patient information inquiries highlights the need for ongoing maintenance and optimization to guarantee accessible and reliable communication within the healthcare system.
4. Emergency communication
The contact number for Johnston Memorial Hospital is a critical component in emergency communication protocols. Its availability and reliability directly impact the speed and effectiveness of responses to medical crises within the community it serves. The ability to swiftly connect with the hospital via this number can determine the timeliness of treatment and, in some instances, patient survival. For example, in the event of a serious accident, a bystander’s immediate call to the hospital facilitates the pre-arrival preparation of emergency personnel and resources, optimizing the hospital’s readiness to receive and treat the injured.
Effective emergency communication facilitated through the contact number extends beyond initial contact. The number serves as a conduit for ongoing communication between emergency responders in the field and medical professionals within the hospital. This enables real-time consultation, allowing for informed decisions regarding patient care during transport. Consider a situation where paramedics encounter complications while en route to the hospital. Immediate access to a physician through the contact number enables the transmission of vital patient information and the receipt of specialized instructions, thereby enhancing the quality of pre-hospital care. Efficient communication is key for coordinating resources, ensuring proper equipment is prepared, and enabling specialized medical teams to be ready upon the patient’s arrival, thus reducing critical time delays.
In summary, the contact number for Johnston Memorial Hospital is an indispensable resource for emergency communication. Its reliable operation and efficient management are paramount to ensuring timely and effective responses to medical emergencies. While factors such as network outages or high call volumes can present challenges, continuous efforts to maintain and optimize this crucial communication channel are essential for safeguarding public health and well-being. The direct link between a readily available contact number and the capacity to respond effectively to emergencies underscores its significance within the broader healthcare landscape.
5. Departmental access
Departmental access within Johnston Memorial Hospital is critically reliant on a central point of contact: its publicized telephone number. This number serves as the initial gateway for individuals seeking to connect with specific units or specialized services within the institution. Effective management of this contact point is paramount for ensuring efficient navigation and timely communication with relevant departments.
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Efficient Routing and Call Management
The initial call to the hospital’s main number necessitates a robust system for routing callers to the appropriate department. This often involves automated systems or trained operators capable of accurately directing inquiries based on the caller’s needs. A well-designed call management system minimizes wait times and ensures that callers are connected to the appropriate department without unnecessary delays. This efficiency directly impacts patient satisfaction and the hospital’s overall operational effectiveness.
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Direct Lines to Specialized Services
While the main number serves as the initial point of contact, direct lines to specific departments offer a more streamlined approach for individuals who know the precise unit they need to reach. Departments such as cardiology, oncology, or obstetrics may have dedicated lines to facilitate direct communication with patients, families, and referring physicians. This eliminates the need to navigate through a general switchboard and ensures that specialized inquiries are handled by personnel with the relevant expertise.
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Navigating Complex Hospital Systems
Large hospitals like Johnston Memorial often have complex organizational structures, making it challenging for individuals to locate the appropriate department for their specific needs. The main contact number, coupled with a knowledgeable staff, can assist callers in navigating this complexity. Callers may require assistance in determining which department handles a particular service or in locating a specific physician within the hospital. The main contact serves as a guide, ensuring that individuals are directed to the correct resources within the institution.
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After-Hours and Emergency Access
Departmental access via the hospital’s contact number extends beyond regular business hours. Emergency departments and other critical services maintain 24/7 availability through the main number. Callers experiencing urgent medical situations can connect with trained professionals who can provide immediate assistance or direct them to the appropriate resources. The availability of this access is crucial for ensuring the community’s access to timely medical care during emergencies.
Ultimately, the efficacy of departmental access within Johnston Memorial Hospital hinges on the reliability and efficiency of its publicly available contact number. The ability to effectively manage call routing, provide direct lines to specialized services, navigate complex hospital systems, and maintain 24/7 availability are all essential components in ensuring that individuals can connect with the appropriate resources within the institution. The contact number serves as the cornerstone of communication, facilitating access to the diverse range of services offered by the hospital.
6. Specialized services contact
The utility of the Johnston Memorial Hospital phone number extends beyond general inquiries; it serves as the primary access point for connecting individuals with specialized medical services. Without a reliable and functional phone number, patients requiring specific care, such as cardiology, oncology, or orthopedic services, would face significant barriers in accessing these specialized units. The phone number acts as a gateway, enabling initial contact to determine appointment availability, referral requirements, and pre-appointment instructions. For instance, a patient referred for a cardiac stress test would utilize the hospital’s number to reach the cardiology department, schedule the procedure, and receive preparatory guidelines. The effectiveness of this initial contact directly affects the timeliness and efficiency of accessing specialized medical attention.
The structure of call routing and departmental extensions associated with the Johnston Memorial Hospital phone number dictates the ease with which individuals can reach these specialized units. A poorly organized phone system, characterized by excessive wait times or inaccurate routing, can significantly impede access to critical services. Efficient routing protocols ensure that callers are promptly connected with the appropriate specialized department, minimizing frustration and delays. Furthermore, departmental extensions enable direct communication with specialized medical professionals, streamlining the process of obtaining specific information or scheduling urgent consultations. Consider a scenario where a patient experiences complications following orthopedic surgery; immediate access to the orthopedic department via a dedicated extension can facilitate prompt intervention and prevent further complications.
In summary, the Johnston Memorial Hospital phone number is integral to accessing specialized medical services within the institution. Its functionality, coupled with efficient call routing and departmental extensions, directly impacts the timeliness and effectiveness of healthcare delivery. Potential challenges, such as high call volumes or outdated contact information, can hinder access to these crucial services. Maintaining an accurate and well-managed phone system is therefore essential for ensuring that patients can readily connect with the specialized medical care they require.
7. Physician referrals
Physician referrals represent a critical pathway for patients to access specialized medical care at Johnston Memorial Hospital, and the hospital’s phone number serves as a pivotal access point in facilitating this process. A physician’s referral often initiates a chain of events that begins with a call to the hospital to schedule an appointment or gather information. For instance, if a primary care physician recommends a patient see a cardiologist at Johnston Memorial, the patient or the referring physician’s office typically utilizes the hospital’s number to contact the cardiology department, verify the referral process, and schedule the necessary consultation. The efficacy of this connection directly influences the timeliness of specialized care and patient outcomes.
The Johnston Memorial Hospital phone number’s role in physician referrals extends beyond initial contact. It allows for verification of physician privileges, ensuring that the referred physician is indeed affiliated with the hospital and authorized to provide care there. Furthermore, it provides a means for the referring physician’s office to communicate directly with specialists at the hospital, facilitating the seamless transfer of patient medical records and pertinent information. This communication pathway is essential for coordinated care, allowing specialists to have a comprehensive understanding of the patient’s medical history and current condition prior to the consultation. For instance, in complex cases requiring multiple specialists, the phone number enables dialogue between physicians to develop a coordinated treatment plan, thereby improving the patient’s overall experience and medical outcomes.
In conclusion, the Johnston Memorial Hospital phone number is inextricably linked to the physician referral process, serving as a vital link between patients, referring physicians, and the hospital’s specialized medical services. Efficient management of this phone number and its associated call routing system is essential for ensuring timely access to specialized care, facilitating communication between physicians, and promoting coordinated treatment plans. Challenges such as high call volumes or outdated information can impede this process, highlighting the need for continuous improvement and optimization of the hospital’s communication infrastructure to ensure seamless referral workflows and optimal patient care.
8. Visitor information
The availability of the telephone contact details for Johnston Memorial Hospital directly correlates with the accessibility of essential visitor information. This numerical identifier serves as the primary channel through which individuals can obtain details regarding visiting hours, patient locations within the facility, and relevant policies concerning visitation. Without a readily accessible and functioning phone line, prospective visitors would face significant obstacles in planning and executing visits, potentially disrupting patient care and family support networks. For example, a family member traveling from out of state would rely on the published number to confirm visiting hours or inquire about specific patient room locations. This direct connection facilitates logistical planning and ensures adherence to hospital regulations.
Effective management of the telephone system at Johnston Memorial Hospital directly impacts the dissemination of visitor information. Efficient call routing and knowledgeable operators are crucial for promptly addressing inquiries and providing accurate details. A well-maintained phone system can prevent misinformation and reduce the strain on hospital staff by centralizing the provision of visitor-related data. Consider the situation of a visitor requiring information regarding parking, cafeteria hours, or accessibility accommodations. A dedicated information line or a well-trained operator can efficiently address these concerns, ensuring a positive visitor experience and minimizing disruptions to patient care. The ability to readily access visitor information contributes to a supportive and patient-centered environment.
In conclusion, the telephone contact details for Johnston Memorial Hospital are intrinsically linked to the accessibility of visitor information. Its reliability and efficient management are paramount to ensuring that visitors can readily obtain essential details concerning visitation policies and logistics. Maintaining an accurate and well-staffed telephone system is essential for facilitating a supportive environment for patients and their families while ensuring the smooth operation of the hospital. The availability of this information ultimately contributes to improved patient outcomes and enhanced satisfaction among visitors and patients alike.
9. Administrative assistance
Administrative assistance and the publicly listed contact number for Johnston Memorial Hospital exhibit a symbiotic relationship. The phone number serves as the primary channel through which individuals initiate contact for a myriad of administrative needs, ranging from billing inquiries to medical record requests and insurance claim assistance. The efficacy of this administrative assistance is directly contingent upon the accessibility and efficient management of the telephone communication infrastructure. A malfunctioning phone system or inadequately trained staff can impede access to critical administrative services, resulting in delays, frustration, and potentially adverse financial or legal ramifications for patients and their families. For instance, a patient disputing a billing charge would utilize the hospitals number to connect with the billing department, presenting their case and seeking resolution. The responsiveness and knowledge of the administrative staff answering the call are crucial for resolving the issue effectively.
The Johnston Memorial Hospital contact number also facilitates crucial internal administrative functions. It allows physicians and other healthcare providers to efficiently communicate with administrative departments regarding patient admissions, discharges, and transfers. Streamlined communication between clinical and administrative staff is essential for ensuring smooth patient flow and minimizing operational inefficiencies. Consider the scenario where a patient requires pre-authorization for a specific medical procedure. The physician’s office would utilize the hospital’s administrative lines to coordinate with insurance providers and obtain the necessary approvals. This collaboration ensures that patients receive timely and appropriate medical care without encountering unnecessary administrative obstacles. Furthermore, the number is instrumental in facilitating vendor communication, supply chain management, and other essential administrative processes that support the hospital’s overall operations.
In summation, the telephone contact for Johnston Memorial Hospital is integral to the delivery of effective administrative assistance. Its reliable operation and efficient management are paramount to ensuring accessibility for patients, facilitating internal communication, and supporting the hospital’s overall administrative functions. Potential challenges, such as high call volumes or outdated contact information, must be addressed proactively to maintain the accessibility and responsiveness of these vital administrative services. The connection between administrative assistance and the contact number highlights the importance of investing in robust communication infrastructure and well-trained administrative staff to optimize hospital operations and patient satisfaction.
Frequently Asked Questions Regarding Johnston Memorial Hospital Contact Information
This section addresses commonly asked questions regarding the telephone number for the aforementioned medical facility, providing clarity and pertinent details.
Question 1: Why is access to Johnston Memorial Hospital’s telephone number considered essential?
The provided contact information serves as the primary communication channel between the hospital and the community it serves. Access facilitates inquiries concerning patient care, appointment scheduling, medical records, and other essential services.
Question 2: How can one ensure the accuracy of the obtained Johnston Memorial Hospital contact number?
The most reliable method is to consult the official Ballad Health website, which operates Johnston Memorial Hospital, or to utilize verified online directories. Avoid relying on unverified sources, as this information may be outdated or inaccurate.
Question 3: What should one do if unable to reach Johnston Memorial Hospital via the published number?
Confirm the dialed number is correct. If the issue persists, investigate potential phone line outages in the area. In the case of an emergency, consider contacting emergency medical services directly.
Question 4: Does Johnston Memorial Hospital offer direct phone lines to specific departments?
Many departments do offer direct lines. Check the hospital directory, located on the official Ballad Health website, or inquire with the operator when contacting the main number.
Question 5: What are the limitations associated with utilizing the telephone number for Johnston Memorial Hospital?
High call volumes may result in extended wait times. Additionally, telephone communication lacks visual aids and may not be suitable for conveying complex medical information. Alternative communication methods, such as patient portals, may be appropriate in certain circumstances.
Question 6: How does Johnston Memorial Hospital ensure patient privacy when providing information over the telephone?
Hospital staff adhere to strict patient privacy protocols, including verifying the caller’s identity and only disclosing information to authorized individuals. Requests for sensitive medical data require adherence to HIPAA regulations.
Reliable communication is essential for patient care and operational efficiency. Maintaining accessibility to Johnston Memorial Hospital via its telephone number is a crucial component in providing quality healthcare services to the community.
The following section explores alternative methods for contacting Johnston Memorial Hospital and accessing information.
Essential Tips Regarding the Johnston Memorial Hospital Phone Number
This section provides key strategies for effectively utilizing the primary telephone contact method for the identified healthcare facility. Adherence to these guidelines enhances communication efficiency and access to necessary services.
Tip 1: Confirm the Accuracy of the Number: Before initiating contact, verify the accuracy of the phone number. Consult the official Ballad Health website or a reputable online directory. Incorrect numbers lead to communication delays and wasted time. Example: Ballad Health website provides the most up-to-date contact details.
Tip 2: Identify the Purpose of the Call: Clearly define the reason for contacting the hospital. This allows for efficient routing of the call to the appropriate department. Example: Stating scheduling a cardiology appointment at the outset streamlines the process.
Tip 3: Prepare Necessary Information: Have relevant details readily available, such as the patient’s name, date of birth, medical record number, and insurance information. This expedites the information retrieval process. Example: Keep a list of medications and allergies accessible during the call.
Tip 4: Be Prepared for Potential Wait Times: Understand that hospitals often experience high call volumes. Be prepared to wait, especially during peak hours. Alternative contact methods, such as patient portals, might offer quicker access to certain services. Example: Consider calling during off-peak hours, such as mid-morning or mid-afternoon.
Tip 5: Document Key Information: Keep a record of the date, time, and name of the individual spoken to, along with any important details or instructions received. This documentation can be valuable for future reference. Example: Create a digital or paper log of all calls to the hospital.
Tip 6: Respect Patient Privacy: Understand that hospital staff cannot disclose sensitive patient information without proper authorization. Do not pressure staff to violate patient privacy regulations. Example: Direct inquiries regarding a patient’s condition through authorized channels.
Employing these tips enhances the effectiveness of telephone communication with Johnston Memorial Hospital, ultimately improving access to necessary healthcare services and administrative support.
The subsequent segment explores alternative methods for interacting with the institution, acknowledging the limitations of telephone-based communication.
Johnston Memorial Hospital Phone Number
This article has comprehensively explored the significance of the telephone contact for Johnston Memorial Hospital, underscoring its pivotal role in facilitating communication between the institution, patients, their families, and the wider community. The analysis has revealed that the access provided by this number is not merely a convenience but a crucial element in ensuring timely access to healthcare services, efficient administrative processes, and effective emergency responses. From appointment scheduling and physician referrals to the dissemination of visitor information and specialized service access, the phone number serves as a vital bridge connecting individuals to the resources and support they require.
Given its undeniable importance, maintaining the operational integrity and accessibility of this contact point must remain a priority. Continuous monitoring, proactive troubleshooting, and ongoing investment in communication infrastructure are essential for safeguarding the community’s access to the comprehensive healthcare services offered by Johnston Memorial Hospital. The reliable operation of this telephone number is not simply a matter of administrative efficiency; it represents a commitment to patient well-being and the delivery of quality healthcare within the region.
