The contact point for accessing healthcare coverage information and services within a specific geographic region and pertaining to a particular government-sponsored health insurance program is a crucial resource. This resource allows individuals to connect with representatives who can answer questions, provide enrollment assistance, and address concerns related to their healthcare benefits. For example, individuals seeking information about their eligibility or needing help navigating the Medi-Cal system in Ventura County would utilize this specific access point.
Its importance lies in ensuring that residents have direct access to essential information and support regarding their healthcare options. This access promotes informed decision-making, facilitates enrollment in needed programs, and streamlines the process of receiving medical services. Historically, the availability of such direct communication channels has played a vital role in improving healthcare access and outcomes for vulnerable populations, particularly those who may face barriers to accessing information through traditional channels.