The Commonwealth of Kentucky provides an Electronic Benefits Transfer (EBT) card to eligible residents to access benefits such as SNAP (Supplemental Nutrition Assistance Program). A dedicated point of contact via telephone assists cardholders with managing their accounts, reporting issues, and obtaining information related to their benefits. This service is essential for beneficiaries to navigate the EBT system effectively.
Access to this telephone service offers numerous advantages. It allows for immediate assistance in cases of lost or stolen cards, preventing unauthorized usage and ensuring benefits remain secure. Furthermore, it facilitates quick resolution of transaction disputes and provides clarity on available balances. Historically, prior to widespread telephone support, beneficiaries faced greater challenges in resolving issues related to their food assistance.