This information serves as a critical point of contact for potential guests seeking accommodations. It allows individuals to directly reach the lodging establishment to inquire about reservations, availability, rates, services, and other pertinent details before making a booking decision. For instance, a traveler might use it to check on pet policies or confirm the presence of specific amenities.
Its significance lies in facilitating direct communication between the business and its clientele. A readily available means of contact provides convenience and builds trust. Historically, this form of communication has been vital for hospitality businesses, evolving from switchboard operators to direct-dial numbers and now often incorporating automated systems and online directories for ease of access. This accessibility remains a cornerstone of customer service in the hospitality sector.