This unique identifier serves as a direct line of communication to the Metropolitan Transportation Authority’s Bus Command Center. It facilitates immediate contact for various operational purposes, ensuring swift response times in critical situations. For instance, in the event of a service disruption, personnel utilize this number to report the incident and coordinate necessary actions.
The availability of this dedicated contact method is vital for maintaining efficient bus service and addressing unforeseen challenges. Its historical significance lies in providing a faster, more reliable alternative to standard communication channels, enabling enhanced coordination between field personnel and central command. This, in turn, contributes to improved service reliability and passenger safety.